Help : RE: how does it works to train the bot and how can i do this

RE: how does it works to train the bot and how can i do this

The issue should be fixed now. The upload was using UTF-8, but the download was not.

Let me know if it still does not work.

Thank you for reporting the issue.

in the memory is still the � listed. i can not delete them, but i spend a lot of time to train. the caracter � means more then one letter. somtimes is ü sometimes is ö. is it possible to correct it manually in the memory?

No, you cannot correct part of the string in the memory.

It looks like most of your responses also have the correct character, so you should be ok just to delete them from the Memory page. If you don't have the responses to some of them, then you could filter response on the character from the Chat Logs page, export it as a chat log, or response list, then find/replace the character in a text editor, and then re-import it.

all that not really works, and i am confused...

i try to delte the complete bot and create a new one. now it seems more less clear. in the chat log i have found the old conversions and responses. this will not delete too?

sometimes the bot give me my questions as answers... why? When the bot don't know the answer they must send the default or not?

it is possible to have a complete clear bot and i can start to train and to look what's happend?

who is the best place to correct answers. what does a phrase mean?

not so easy ;)

The bot will find the best known response for a question. First it will check it's program scripts, then it will look for an exact match for the question, then it will look for a question similar to the question. If none of these find a good match, then it will use the default response.

You can create a new bot using the empty template to have a bot with no built-in phrases.

A phrase is a sentence.

The Chat Logs page is the best place to review and correct responses.